Return & Refund Policy

We want you to feel confident with your purchase. If you are not completely satisfied, you may request a return or exchange under the conditions below.

Return Window
You may return eligible items within 30 days of delivery.

Eligibility for Returns and Exchanges
To be eligible for a return or exchange, items must:

• Be unused and in their original condition
• Be returned in the original packaging
• Include all original tags

Items that do not meet these conditions may not be accepted.

Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
We will offer either a replacement or a full refund at no additional cost.

Return & Exchange Process

1. Contact our customer support team to request a return or exchange.
2. Once approved, you will receive a return label to download and print. We will also provide you with the return address.
3. Pack the item securely and attach the return label to the package.
4. Ship the item back using the provided instructions.

Shipping Costs

• For damaged, defective, or incorrect items: We cover the return shipping cost.
• For all other returns (e.g., change of mind): Customers are responsible for return shipping costs.

Restocking Fee
We do not charge any restocking fees.

Refunds
Once your return is received and inspected, we will process your refund.
Refunds are issued to the original payment method and typically take 10–15 business days to appear, depending on your payment provider.

Contact Us
If you have any questions or need assistance, please contact us:
Phone: +1 (916) 926-2590
Email: [email protected]

We’re here to help and will respond as quickly as possible during business hours.